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Find help on topics like software support, delivery, study suggestions and other general help such as updates and bookshop trade orders.

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Book shop branches / Store finder

Book shop branches / Store finder

Our study guides are available at major retailers and bookshops throughout the UK. Store finders - major retailers Go to their store finders to find...


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British citizenship test

British citizenship test

The British Government believes strongly that those who wish to settle in the UK should be encouraged to play a full part in their wider community....


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Britishness test

Britishness test

The British Government believes strongly that those who wish to settle in the UK should be encouraged to play a full part in their wider community....


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CD support

CD support

PC CD - Companion to ISBN 9780955485305 PC CD - Companion to ISBN 9780955485398 Ver 1.0.0.8 PC CD - ISBN 97809554853329 [no audio] PC CD - ISBN...


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Claim form - lost item

Claim form - lost item

What to do if your goods do not arrive? We hand over items in good faith to our delivery agents for speedy delivery and there usually are no...


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Download for iPod or Personal Player

Download for iPod or Personal Player

Listen and Learn Download for iPod or Personal Player If you have downloaded and followed the install instructions and installed the software on your...


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Download support

Download support

Where do I download the file I purchased from your online store? I cannot login Extracting the zip file Installation Listen and Learn Mock Tests...


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eBook Life in the UK Test

eBook Life in the UK Test

eBook study material - Life in the United Kingdom - A Journey to Citizenship (Second Edition) PLUS Three hours voice-over in English from the...


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FAQs

FAQs

Knowledge of language and life in the UK (KOL) The Life in the UK test Study options Payments/Online security About our guides CD Support About the...


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Free test

Free test

There are three ways to demonstrate your knowledge of language and life (KOL) in the UK: If your English skills are at or above ESOL Entry 3 level...


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