Help - ISBN 9780955914232

9780955914232 Ver 1.5.1
for Windows

Installing the software
  • Ensure you have all the latest updates for your operating system (Windows) and have Adobe Flash Installed.
  • Insert disc into your drive.
  • Click on My Computer.
  • Find and open your DVD/CD drive.
  • Click on the file called Install.
  • Wait for setup to begin - there may be a delay of 1-2 minutes.
  • When installed, the start page should appear as an icon on your desktop, or you may access it via your shortcut menu.

It may seem as though there is nothing happening, but wait the next window will appear.
Follow the instructions on the screen.

I cannot hear any sound on the Study Module

You must have the latest version of Flash installed so that you can hear the sound. You can download this from Adobe Flash.

After installing the Flash Player, restart the program.

Study Module Sound

If you can't see the Audio Control panel in the image below, then you do not have Flash installed. You must have the latest version of Flash installed so that you can hear the sound. You can download this from Adobe Flash.

After installing the Flash Player, restart the program. You should be able to see the Audio Control Panel.

Study module

If you still need help, click here to contact helpdesk.

I cannot hear any sound - computer problem

Please visit this page for help with Windows sound problems.

Click here to contact helpdesk.

9780955914232 Ver 1.5.2
for Windows and Mac

Installing the software - Windows
  • Ensure you have all the latest updates for your operating system (Windows) and have Adobe Flash Installed.
  • Insert disc into your drive.
  • Click on My Computer.
  • Find and open your DVD drive.
  • Click on the file called Install.
  • When prompted, type in the serial number.
  • Wait for setup to begin - there may be a delay of 1-2 minutes.
  • When installed, the start page should appear as an icon on your desktop, or you may access it via your shortcut menu.

It may seem as though there is nothing happening, but wait the next window will appear.
Follow the instructions on the screen.

Installing the software - Mac
  1. Insert the disc in your CD/DVD drive.
  2. Locate your CD/DVD drive.
  3. Copy the file called LIUK.dmg onto your Desktop.
  4. Move the file to Applications.
  5. Double click on the file to unpack.
  6. Wait for the contents to be unpacked.
  7. Then open the file called Index.

It may seem as though there is nothing happening, but wait the next window will appear.
Follow the instructions on the screen.

When installed you may access the file again by clicking on LIUK.dmg inside your Applications folder.

I cannot hear any sound

You must have the latest version of Flash installed so that you can hear the sound. You can download this from Adobe Flash.

After installing the Flash Player, restart the program.

Study Module Sound

If you can't see the Audio Control panel in the image below, then you do not have Flash installed. You must have the latest version of Flash installed so that you can hear the sound. You can download this from Adobe Flash.

After installing the Flash Player, restart the program. You should be able to see the Audio Control Panel.

I cannot hear any sound - computer problem

Please visit this page for help with Windows sound problems.

Please visit this page for help with Mac sound problems.

Mac - Disc won't eject

Restart the computer and hold the eject button at the same time. If this doesn't work, please read this related Apple support document.

If you can't find what you are looking for here, please contact us and we will be happy to help.



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