Enquiries

General enquiries

Telephone: 0844 357 9443

Skype ID: lancastercoull

Test centres

You can book your test online Life in the UK Test Online Test

Orders by telephone

Please note that for security reasons we only accept orders via our web shop.

No card details are stored in our office or on our web server. All card information and sensitive data is entered on the secure system of our payment processor, Sage Pay. All data is encrypted by them and sent to the banks for processing. Once your transaction has been submitted, you will be automatically redirected back to our site where you will receive a confirmation regarding your order.

If you have any questions please contact us and we will be happy to help.

Help with software

You need the product ISBN number to proceed. You can find this at the back of the book or disc cover. Then go to the appropriate link in the right-hand column.

If you have any questions please contact us and we will be happy to help.

Secure server

You will see a padlock appear (see image below) when you are taken to the login area. This will signify that you are entering a secure area and you can then enter your details to proceed with the transaction.

You can click on our server certificate below to verify that when you login at https://www.lancasterandcoull.co.uk you are logging into our secure server.

We use a GeoTrust Secure Server Certificate to ensure that your order information is encrypted using up to date technology and cannot be intercepted by any third parties. We take great care to ensure that any file we make available for download is free from any viruses. We would, however, advise you to always first run your own virus check on any files you have downloaded before you open them on your PC or laptop.